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How it works

Each month you will receive 4 issues delivered to your door with $1 P&P per issue. Each issue costs $9.99, with the exception of issue 1 at $4.99. As part of your subscription benefits, one of your issues in your first delivery will be FREE and you will also receive 4 FREE gifts during the course of your collection.

Click subscribe and choose your starting issue.
You’ll receive your first delivery of issues within 28 days containing your FREE issue.
You’ll receive 4 issues every month. Issues cost $9.99 each.
Additionally, we will send you 3 more exciting FREE gifts in your 3rd, 5th and 7th deliveries.

Subscriber benefits

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FAQs

Below are the most frequently asked questions which we have answered. Please check here before you get in contact with us, as you may find we have already answered your question.
ABOUT THE COLLECTION

What is the Disney Paint by Numbers collection?

Discover the magic of creativity with Disney Paint by Numbers! Each week, you can collect stunning Disney artwork featuring your most beloved characters, alongside all the essential materials to bring them to life in vibrant detail. Every issue comes complete with premium-quality paints, step-by-step guidance and helpful tips to make the artistic process fun and easy.

When will the collection be available?

The collection will be available from the 15th January 2026.

How many issues are there in the collection?

There are currently 80 issues planned.

What do I get in each issue?

With each issue of Disney Paint by Numbers, you’ll receive your magazine alongside high-quality artist acrylics and all the extra accessories you need to bring your artworks to life.

How much does each issue cost?

  • Issue 1 comes at the special price of $4.99 + FREE P&P.
  • Issue 2 is FREE.
  • Issue 3 onwards is priced at $9.99 + $1 P&P.

Are issues available digitally?

We’re sorry, but issues will not be available digitally.

Are there any binders or extras with the subscription?

You will receive your FREE binder in your 3rd delivery and extra binders will be available to buy on our e-shop.

SUBSCRIBING TO THE COLLECTION

How do I subscribe?

You can subscribe online or by telephone on (888) 664-5647.

What payment methods are available?

Visa, Mastercard or PayPal.

What are the subscription gifts and when will I receive them?

Your subscription gifts will be delivered throughout the duration of your subscription in separate packages, rather than all at once. In the event of any gift being out of stock, or due to any circumstance beyond the control of the publisher, it will be replaced by another of equal or greater value.

  • 1st delivery – you will receive your FREE issue.
  • 2nd delivery – you will receive your FREE collapsible water pot.
  • 5th delivery – you will receive your FREE palm rest and paint holder.
  • 7th delivery – you will receive your FREE storage box.

Can I get the free subscription gifts without subscribing?

No, sorry, but if you’d like to subscribe you can do so here.

Have you received my subscription request? I have not had confirmation.

If you have subscribed online, you will receive a confirmation email followed by your welcome letter, both will be sent within 24 hours of placing your order. If you do not receive this email, please contact our Customer Service Team since there may have been a problem receiving your order, or an error with the email address used on your order form.

If you subscribe via post or phone, you will receive a confirmation welcome letter within seven days of us receiving your request to subscribe. This contains your order reference number and details of your subscription. If you haven’t received a welcome letter after 10 days, then please contact our Customer Service Team. If you email the team, please include your name in the subject line.

When will my payments be taken?

Payments for you subscription are only taken once your order has been dispatched. Except for your 1st delivery when payment is taken immediately. Payments are taken every 4 weeks, and the date will depend upon when you take out your subscription.

Can I change the payment date of my subscription?

Unfortunately, your payment date cannot be changed as all customers are processed at the same time.

MANAGING YOUR SUBSCRIPTION

What if I move house?

Please contact our Customer Service Team to let them know your new address and we will update your details accordingly. Please note you cannot change your delivery address for your subscription online.

What if my card is expired or my payment details changed? How can I update my details securely?

Please give us a call using the details on the contact section. Please make sure that you don’t share any of your payment or card information by email.

REPLACEMENTS, RETURNS AND CANCELLATIONS

How do I cancel my subscription?

You can cancel at any time giving 28 days’ notice – please contact our Customer Service Team online or via telephone. If you contact the team by writing, please include your name and subscription reference.

How do I return an issue?

If you subscribe and decide for whatever reason not to keep a received issue –
please contact our Customer Service Team via WhatsApp, telephone or email.

How can I get back copies?

Please contact our Customer Service Team; please note that it can take up to 28 days to deliver your back copies from receiving your request.

I have not received all my issues or gifts. How can you help?

We are sorry to hear that. If you have recently subscribed, please allow up to 28 days for the delivery of your first parcel. If it has been more than 28 days, please contact the Customer Service Team and they will resolve this for you.

Why have I received the wrong issue(s)?

We will replace all your issues with the correct copies. In order for us to arrange for a replacement, please contact our Customer Service Team.

What should I do if I receive a damaged issue?

We replace any damaged issues free of charge. Please contact our Customer Service Team.

OTHER QUESTIONS

Why can't I get through on the telephone number given?

We have lots of lines and staff dedicated to helping you, but they can be busy at peak times so please keep trying. Alternatively, please contact our Customer Services Team using our online form.

I cannot access some of the website pages. What can I do?

It may be a temporary problem, so please click refresh to reload the page. If you are experiencing problems getting through to the secure order area when trying to place a subscription, please contact our Customer Service Team.

Contact

Chat:

Chat with our Customer Service Team on WhatsApp.

Email:

Send us a message via our online contact form.

Phone:

Call the Disney Paint by Numbers hotline on:

(888) 664-5647
(Local rates apply)